Category Archives: Community

Solving the Looming Developer Liability Problem

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Even if you’re a developer with legal leanings like me, you probably haven’t given much thought to the warranty disclaimer and the liability disclaimer that appears in almost every Open Source licence (see sections 14 and 15 of GPLv3). This post is designed to help you understand what they are, why they’re there and why we might need stronger defences in future thanks to a changing legal landscape.

History: Why no Warranty or Liability

It seems obvious that when considered in terms of what downstream gets from Open Source that an open ended obligation on behalf of upstream to fix your problems isn’t one of them because it wouldn’t be sustainable. Effectively the no warranty clause is notice that since you’re getting the code for free it comes with absolutely no obligations on developers: if it breaks, you get to fix it. This is why no warranty clauses have been present since the history of Open Source (and Free Software: GPLv1 included this). There’s also a historical commercial reason for this as well. Before the explosion of Open Source business models in the last decade, the Free Software Foundation (FSF) considered paid support for otherwise unsupported no warranty Open Source software to be the standard business model for making money on Open Source. Based on this, Cygnus Support (later Cygnus Solutions – Earliest web archive capture 1997) was started in 1989 with a business model of providing paid support and bespoke development for the compiler and toolchain.

Before 2000 most public opinion (when it thought about Open Source at all) was happy with this, because Open Source was seen by and large as the uncommercialized offerings of random groups of hackers. Even the largest Open Source project, the Linux kernel, was seen as the scrappy volunteer upstart challenging both Microsoft and the proprietary UNIXs for control of the Data Centre. On the back of this, distributions (Red Hat, SUSE, etc.) arose to commericallize support offerings around Linux to further its competition with UNIX and Windows and push it to win the war for the Data Centre (and later the Cloud).

The Rise of The Foundations: Public Perception Changes

The heyday explosion of volunteer Open Source happened in the first decade of the new Millennium. But volunteer Open Source also became a victim of this success: the more it penetrated industry, the greater control of the end product industry wanted. And, whenever there’s a Business Need, something always arises to fulfill it: the Foundation Model for exerting influence in exchange for cash. The model is fairly simple: interested parties form a foundation (or more likely go to a Foundation forming entity like the Linux Foundation). They get seats on the governing board, usually in proportion to their annual expenditure on the foundation and the foundation sets up a notionally independent Technical Oversight Body staffed by developers which is still somewhat beholden to the board and its financial interests. The net result is rising commercial franchise in Open Source.

The point of the above isn’t to say whether this commercial influence is good or bad, it’s to say that the rise of the Foundations have changed the public perception of Open Source. No longer is Open Source seen as the home of scrappy volunteers battling for technological innovation against entrenched commercial interests, now Open Source is seen as one more development tool of the tech industry. This change in attitude is pretty profound because now when a problem is found in Open Source, the public has no real hesitation in assuming the tech industry in general should be responsible; the perception that the no warranty clause protects innocent individual developers is supplanted by the perception that it’s simply one more tool big tech deploys to evade liability for the problems it creates. Some Open Source developers have inadvertently supported this notion by publicly demanding to be paid for working on their projects, often in the name of sustainability. Again, none of this is necessarily wrong but it furthers the public perception that Open Source developers are participating in a commercial not a volunteer enterprise.

Liability via Fiduciary Duty: The Bitcoin Case

An ongoing case in the UK courts (BL-2021-000313) between Tulip Trading and various bitcoin developers centers around the disputed ownership of about US$4bn in bitcoin. Essentially Tulip contends that it lost access to the bitcoins due to a computer hack but says that the bitcoin developers have a fiduciary duty to it to alter the blockchain code to recover its lost bitcoins. The unusual feature of this case is that Tulip sued the developers of the bitcoin code not the operators of the bitcoin network. (it’s rather like the Bank losing your money and then you trying to sue the Mint for recovery). The reason for this is that all the operators (the miners) use the same code base for the same blockchain and thus could rightly claim that it’s technologically impossible for them to recover the lost bitcoin, because that would necessitate a change to the fundamental blockchain code which only the developers control. The suit was initially lost by Tulip on the grounds of the no liability disclaimer, but reinstated by the UK appeal court which showed considerable interest in the idea that developers could pick up fiduciary liability in some cases, even though the suit may eventually get dismissed on the grounds that Tulip can’t prove it ever owned the US$4bn in bitcoins in the first place.

Why does all this matter? Well, even if this case resolves successfully, thanks to the appeal court ruling, the door is still open to others with less shady claims that they’ve suffered an injury due to some coding issue that gives developers fiduciary liability to them. The no warranty disclaimer is already judged not to be sufficient to prevent this, so the cracks are starting to appear in it as a defence against all liability claims.

The EU Cyber Resilience Act: Legally Piercing No Warranty Clauses

The EU Cyber Resilience Act (CRA) at its heart provides a fiduciary duty of care on all “digital components” incorporated into products or software offered on the EU market to adhere to prescribed cybersecurity requirements and an obligation to provide duty of care for these requirements over the whole lifecycle of such products or software. Essentially this is developer liability, notwithstanding any no warranty clauses, writ large. To be fair, there is currently a carve out for “noncommercial” Open Source but, as I pointed out above, most Open Source today is commercial and wouldn’t actually benefit from this. I’m not proposing to give a detailed analysis (many people have already done this and your favourite search engine will turn up dozens without even trying) I just want to note that this is a legislative act designed to pierce the no warranty clauses Open Source has relied on for so long.

EU CRA Politics: Why is this Popular?

Politicians don’t set out to effectively override licensing terms and contract law unless there’s a significant popularity upside and, if you actually canvas the general public, there is: People are tired of endless cybersecurity breaches compromising their private information, or even their bank accounts, and want someone to be held responsible. Making corporations pay for breaches that damage individuals is enormously popular (and not just in the EU). After all big Tech profits enormously from this, so big Tech should pay for the clean up when things go wrong.

Unfortunately, self serving arguments that this will place undue burdens on Foundations funded by starving corporations rather undermine the same arguments on behalf of individual developers. To the public at large such arguments merely serve to reinforce the idea that big Tech has been getting away with too much for too long. Trying to separate individual developer Open Source from corporate Open Source is too subtle a concept to introduce now, particularly when we, and the general public, have bought into the idea that they’re the same thing for so long.

So what should we do about this?

It’s clear that even if a massive (and expensive) lobbying effort succeeds in blunting the effect of the CRA on Open Source this time around, there will always be a next time because of the public desire for accountability for and their safety guarantees in cybersecurity practices. It is also clear that individual developer Open Source has to make common cause with commercial Open Source to solve this issue. Even though individuals hate being seen as synonymous with corporations, one of the true distinctions between Open Source and Free Software has always been the ability to make common cause over smaller goals rather than bigger philosophies and aspirations; so this is definitely a goal we can make a common cause over. This common cause means the eventual solution must apply to individual and commercial Open Source equally. And, since we’ve already lost the perception war, it will have to be something more legally based.

Indemnification: the Legal solution to Developer Liability

Indemnification means one party, in particular circumstances, agreeing to be on the hook for the legal responsibilities of another party. This is actually a well known way not of avoiding liability but transferring it to where it belongs. As such, it’s easily sellable in the court of public opinion: we’re not looking to avoid liability, merely trying to make sure it lands on those who are making all the money from the code.

The best mechanism for transmitting this is obviously the Licence and, ironically, a licence already exists with developer indemnity clauses: Apache-2 (clause 9). Unfortunately, the Apache-2 clause only attaches to an entity offering support for a fee, which doesn’t quite cover the intention of the CRA, which is for anyone offering a product in the EU market (whether free or for sale) should be responsible for its cybersecurity lifecycle, whether they offer support or not. However, it does provide a roadmap for what such a clause would look like:

If you choose to offer this work in whole or part as a component or product in a jurisdiction requiring lifecycle duty of care you agree to indemnify, defend, and hold each Contributor harmless for any liability incurred by, or claims asserted against, such Contributor by reason of your actions in such a jurisdiction.

Probably the wording would need some tweaking by an actual lawyer, but you get the idea.

Applying Indemnity to existing Licences

Obviously for a new project, the above clause can simply be added to the licence but for any existing project, since the clause is compatible with the standard no-warranty statements, it can be added after the fact without interfering with the existing operation of the licence or needing buy in from current copyright holders (there is an argument that this would represent an additional restriction within the meaning of GPL, but I addressed that here). This makes it very easy to add by anyone offering, for instance, a download over Github or Gitlab that could be incorporated by someone into a product in the EU.

Conclusion

Thanks to public perception, the issue of developer liability isn’t going to go away and lobbying will not forestall the issue forever, so a robust indemnity defence needs to be incorporated into Open Source licences so that Liability is seen to be accepted where it can best be served (by the people or corporation utilizing the code).

Using SIP to Replace Mobile and Land Lines

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If you read more than a few articles in my blog you’ve probably figured out that I’m pretty much a public cloud Luddite: I run my own cloud (including my own email server) and don’t really have much of my data in any public cloud. I still have public cloud logins: everyone wants to share documents with Google nowadays, but Google regards people who don’t use its services “properly” with extreme prejudice and I get my account flagged with a security alert quite often when I try to log in.

However, this isn’t about my public cloud phobia, it’s about the evolution of a single one of my services: a cloud based PBX. It will probably come as no surprise that the PBX I run is Asterisk on Linux but it may be a surprise that I’ve been running it since the early days (since 1999 to be exact). This is the story of why.

I should also add that the motivation for this article is that I’m unable to get a discord account: discord apparently has a verification system that requires a phone number and explicitly excludes any VOIP system, which is all I have nowadays. This got me to thinking that my choices must be pretty unusual if they’re so pejoratively excluded by a company whose mission is to “Create Space for Everyone to find Belonging”. I’m sure the suspicion that this is because Discord the company also offers VoIP services and doesn’t like the competition is unworthy.

Early Days

I’ve pretty much worked remotely in the US all my career. In the 90s this meant having three phone lines (These were actually physical lines into the house): one for the family, one for work and one for the modem. When DSL finally became a thing and we were running a business, the modem was replaced by a fax machine. The minor annoyance was knowing which line was occupied but if line 1 is the house and line 2 the office, it’s not hard. The big change was unbundling. This meant initially the call costs to the UK through the line provider skyrocketed and US out of state rates followed. The way around this was to use unbundled providers via dial-around (a prefix number), but finding the cheapest was hard and the rates changed almost monthly. I needed a system that could add the current dial-around prefix for the relevant provider automatically. The solution: asterisk running on a server in the basement with two digium FX cards for the POTS lines (fax facility now being handled by asterisk) and Aastra 9113i SIP phones wired over the house ethernet with PoE injectors. Some fun jiggery pokery with asterisk busy lamp feature allowed the lights on the SIP phone to indicate busy lines and extensions.conf could be programmed to keep the correct dial-around prefix. For a bonus, asterisk can be programmed to do call screening, so now if the phone system doesn’t recognize your number you get told we don’t accept solicitation calls and to hang up now, otherwise press 0 to ring the house phone … and we’ve had peaceful dinner times ever after. It was also somewhat useful to have each phone in the house on its own PBX extension so people could call from the living room to my office without having to yell.

Enter SIP Trunking

While dial-arounds worked successfully for a few years, they always ended with problems (usually signalled by a massive phone bill) and a new dial-around was needed. However by 2007 several companies were offering SIP trunking over the internet. The one I chose (Localphone, a UK based company) was actually a successful ring back provider before moving into SIP. They offered a pay as you go service with phone termination in whatever country you were calling. The UK and US rates were really good, so suddenly the phone bills went down and as a bonus they gave me a free UK incoming number (called a DID – Direct Inward Dialing) which family and friends in the UK could call us on at local UK rates. Pretty much every call apart from local ones was now being routed over the internet, although most incoming calls, apart for those from the UK, were still over the POTS lines.

The beginning of Mobile (For Me)

I was never really a big consumer of mobile phones, but that all changed in 2009 when google presented all kernel developers with a Nexus One. Of course, they didn’t give us SIM cards to go with it, so my initial experiments were all over wifi. I soon had CyanogenMod installed and found a SIP client called Sipdroid. This allowed me to install my Nexus One as a SIP extension on the house network. SIP calls over 2G data were not very usable (the bandwidth was too low), but implementing multiple codecs and speex support got it to at least work (and is actually made me an android developer … scratching my own itch again). The bandwidth problems on 2G evaporated on 3G and SIP became really usable (although I didn’t have a mobile “plan”, I did use pay-as-you-go SIMs while travelling). It already struck me that all you really needed the mobile network for was data and then all calls could simply travel to a SIP provider. When LTE came along it seemed to be confirming this view because IP became the main communication layer.

I suppose I should add that I used the Nexus One long beyond its design life, even updating its protocol stack so it kept working. I did this partly because it annoyed certain people to see me with an old phone (I have a set of friends who were very amused by this and kept me supplied with a stock of Nexus One phones in case my old one broke) but mostly because of inertia and liking small phones.

SIP Becomes My Only Phone Service

In 2012, thanks to a work assignment, we relocated from the US to London. Since these moves take a while, I relocated the in-house PBX machine to a dedicated server in Los Angeles (my nascent private cloud), ditched the POTS connections and used the UK incoming number as our primary line that could be delivered to us while we were in temporary accommodation as well as when we were in our final residence in London. This did have the somewhat inefficient result that when you called from the downstairs living room to the upstairs office, the call was routed over an 8,000 mile round trip from London to Los Angeles and back, but thanks to internet latency improvements, you couldn’t really tell. The other problem was that the area code I’d chosen back in 2007 was in Whitby, some 200 Miles north of London but fortunately this didn’t seem to be much of an issue except for London Pizza delivery places who steadfastly refused to believe we lived locally.

When the time came in 2013 to move back to Seattle in the USA, the adjustment was simply made by purchasing a 206 area code DID and plugging it into the asterisk system and continued using a fully VoIP system based in Los Angeles. Although I got my incoming UK number for free, being an early service consumer, renting DIDs now costs around $1 per month depending on your provider.

SIP and the Home Office

I’ve worked remotely all my career (even when in London). However, I’ve usually worked for a company with a physical office setup and that means a phone system. Most corporate PBX’s use SIP under the covers or offer a SIP connector. So, by dint of finding the PBX administrator I’ve usually managed to get a SIP extension that will simply plug into my asterisk PBX. Using correct dial plan routing (and a prefix for outbound calling), the office number usually routes to my mobile and desk phone, meaning I can make and receive calls from my office number wherever in the world I happen to be. For those who want to try this at home, the trick is to find the phone system administrator; if you just ask the IT department, chances are you’ll simply get a blanket “no” because they don’t understand it might be easy to do and definitely don’t want to find out.

Evolution to Fully SIP (Data Only) Mobile

Although I said above that I maintained a range of in-country Mobile SIMs, this became less true as the difficulty in running in-country SIMs increased (most started to insist you add cash or use them fairly regularly). When COVID hit in 2020, and I had no ability to travel, my list of in-country SIMs was reduced to one from 3 UK largely because they allowed you to keep your number provided you maintained a balance (and they had a nice internet roaming agreement which meant you paid UK data rates in a nice range of countries). The big problem giving up a mobile number was no text messaging when travelling (SMS). For years I’ve been running a xmpp server, but the subset of my friends who have xmpp accounts has always been under 10% so it wasn’t very practical (actually, this is somewhat untrue because I wrote an xmpp to google chat bridge but the interface became very impedance mismatched as Google moved to rich media).

The major events that got me to move away from xmpp and the Nexus One were the shutdown of the 3G network in the US and the viability of the Matrix federated chat service (the Matrix android client relied on too many modern APIs ever to be backported to the version of android that ran on the Nexus One). Of the available LTE phones, I chose the Pixel-3 as the smallest and most open one with the best price/performance (and rapidly became acquainted with the fact that only some of them can actually be rooted) and LineageOS 17.1 (Android 10). The integration of SIP with the Dialer is great (I can now use SIP on the car’s bluetooth, yay!) but I rapidly ran into severe bugs in the Google SIP implementation (which hasn’t been updated for years). I managed to find and fix all the bugs (or at least those that affected me most, repositories here; all beginning with android_ and having the jejb-10 branch) but that does now mean I’m stuck on Android 10 since Google ripped SIP out in Android 12.

For messaging I adopted matrix (Apart from the Plumbers Matrix problem, I haven’t really written about it since matrix on debian testing just works out of the box) and set up bridges to Signal, Google Chat, Slack and WhatsApp (The WhatsApp one requires you be running WhatsApp on your phone, but I run mine on an Android VM in my cloud) all using the 3 UK Sim number where they require a mobile number confirmation. The final thing I did was to get a universal roaming data SIM and put it in my phone, meaning I now rely on matrix for messaging and SIP for voice when I travel because the data SIM has no working mobile number at all (either for voice or SMS). In many ways, this is no hardship: I never really had a permanent SMS number when travelling because of the use of in-country SIMs, so no-one has a number for me they rely on for SMS.

Conclusion and Problems

Although I implied above I can’t receive SMS, that’s not quite true: one of my VOIP numbers does accept SMS inbound and is able to send outbound, the problem is that it doesn’t come over the SIP MESSAGE protocol, but instead goes to a web page in the provider backend, making it inconvenient to use and meaning I have to know the message is coming (although I do use it for things like Delta Boarding passes, which only send the location of the web page to receive pkpasses over SMS). However, this isn’t usually a problem because most people I know have moved on from SMS to rich messaging over one of the protocols I have (and if one came along with a new protocol, well I can install a bridge for that).

In terms of SIP over an IP substrate giving rise to unbundled services, I could claim to be half right, since most of the modern phone like services have a SIP signalling core. However, the unbundling never really came about: the silo provider just moved from landline to mobile (or a mobile resale service like Google Fi). Indeed, today, if you give anyone your US phone number they invariably assume it is a mobile (and then wonder why you don’t reply to their SMS messages). This mobile assumption problem can be worked around by emphasizing “it’s a landline” every time you give out your VOIP number, but people don’t always retain the information.

So what about the future? I definitely still like the way my phone system works … having a single number for the house which any household member can answer from anywhere and side numbers for travelling really suits me, and I have the technical skills to maintain it indefinitely (provided the SIP trunking providers sill exist), but I can see the day coming where the Discord intolerance of non-siloed numbers is going to spread and most silos will require non-VOIP phone numbers with the same prejudice, thus locking people who don’t comply out in much the same way as it’s happening with email now; however, hopefully that day for VoIP is somewhat further off.